Welcome
back to the
Landlord Advocate..
a monthly
newsletter distributed by the Landlord Law Firm, CT's leading source for
advice and counsel on issues affecting landlords.
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BREAKING NEWS:
Security
deposit interest rates to be properly aligned.
For an extended period,
state law has required landlords to pay a
minimum interest rate
on their tenant’s security deposits of
1.5% -
regardless of the average savings deposit interest rate paid by the insured
commercial bank that held those same funds.
Announcing
a long overdue change to the current law!
Effective January 1, 2012, the state will be removing the 1.5% minimum rate.
Now, landlords will legally be required to pay tenants ONLY the average savings
deposit interest rate paid by the bank that held the security deposit funds
during the tenancy.
Our
position? Better late than never….
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Quick Tip:
Corporations, LLPs,
and LLCs require an attorney.
According to the CT Housing Court Clerk’s
offices, landlords who own property inside a limited
liability entity are increasingly trying to serve and file complaints in housing
court in their individual name.
As discussed in the
accompanying article about individual versus limited liability entity ownership, this is not permitted
by law, and the cases – if accepted
and filed by the Clerk’s
Office – are subject to immediate dismissal by the Court.
Landlords who run afoul of this state law can expect a
definite loss of time and money - for drafting and filing the complaint, paying
a marshal to serve it, and paying the court filing fee – all unrecoverable
expenses from both the tenant and the state. More importantly, the landlord
will also experience the time and expense of having to start the process all
over in order to address the tenant’s noncompliance – an effort which often
continues unabated
and adds to the losses already experienced
by the landlord.
Contact your landlord
attorney for assistance and involvement if you have chosen to own your property
in a limited liability entity, and wish to commence legal action against a
noncompliant tenant. Doing so will ensure your time and energy is spent getting
the tenant’s noncompliance issue resolved and not on a fruitless individual
effort.
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UPCOMING LANDLORD LAW FIRM EVENTS:
Be sure to keep an eye on our
Events Page for our new, upcoming Landlord Law Firm speaking and seminar
events.
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Criminal reentry issue resurfaces.
We wrote
in our
January 2010 edition about the possibility of expanding
protections for criminals who are leaving prison and reentering society. Well,
the topic has once again resurfaced in a recent letter from HUD Secretary Shaun
Donovan to the directors of Public Housing Authorities, outlining how the issue
may effect their public housing and Section 8 portfolios.
To summarize,
the Secretary encourages
flexibility in allowing ex-offenders to rejoin their families in public housing
developments (or in Section 8 programs) upon their release from prison.
Secretary Donovan identifies that there are only two statutory restrictions that
ban occupancy based on criminal activity in these communities. They are:
1.
Persons convicted of
producing methamphetamine or
2.
Sex offenses subject to a lifetime registration requirement.
After
highlighting some other PHA policy requirements, Secretary Donovan highlights
that PHAs have discretion to consider the circumstances surrounding these cases
and are allowed to make exceptions based on mitigating factors. He concludes
with reference to the current presidential administrations desire to help
ex-offenders gain access to housing.
So, why
are we talking about this subject again? Because, it appears the perhaps
inevitable may now be a step closer to reality for you and your communities.
While
few of you may actually manage public housing, many of you have Section 8
properties or tenants which are just a small step beyond the audience of
Secretary Donovan’s letter. This means that if public housing authorities are
expected to comply with the Secretary’s letter, it will not be long before that
policy starts showing up in other places and eventually at your doorstep. In
addition, we continue to write about this subject as we feel you must be aware
of events or changes that may ultimately impact you and your communities.
As
noted in the letter, the restrictions and policies referenced are specific to
PHAs and their portfolios, but national housing policy often finds its roots in
the public sector and eventually takes hold in the private housing market. You
are already aware of the Connecticut legislation that was proposed within the
last two years that would provide protection to convicted felons (see
“Felons
and Fair Housing”
in our November 2010
edition to read more on the subject). Lawmakers in CT and at the federal level
that sacrifice your personal property rights through their endless barrage of
administrative regulations and policies seem to continuously be looking for new
opportunities to pass laws that may have failed in the past. With the HUD
Secretary advocating this new policy so brazenly, don’t be surprised if the CT
legislations rises from the dead once again to seize a little more of your
Constitutional protection.
In “We
Missed you at the NAA. Next Stop - Mohegan Sun!”, we
discuss the need to get together with your industry peers to network and educate
yourself on what’s in your future. We’ve also repeatedly written Landlord
Advocate tips and articles stressing why it’s so important to stay abreast of
the industry changes around you. Your opinions should not be overlooked in the
battle for your rights. Being informed can help you prepare and perhaps
encourage you to include your voice in the discussion on this very important
issue in the multi-family industry.
Click here to view Secretary
Donovan’s complete letter.
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To incorporate, or not to incorporate –
that is the question..
Typically, landlords own their properties in one of two ways
– either in their individual name or in a limited
liability entity created by state law -
such as a corporation, limited liability
partnership (“LLP”), or limited liability
company (“LLC”). The decision whether to own the property individually or
within such an entity is a critical decision that landlords should consider at
length.
There are advantages and pitfalls to each choice…
Individual ownership
allows for excellent clarity for everyone involved
- in the lease, legal, and regulatory compliance fields. Everyone knows exactly
who the landlord is, or can easily learn the owner’s name by looking at a lease
or the public property ownership records in the town or city offices. The owner
has the legal right to act unilaterally to handle any property matters,
including any legal action without having to involve an attorney. However, the
owner’s entire set of personal assets, including all commercial or residential
property owned, are exposed to anyone making a claim against the landlord. For
example, a tenant (or third party) who wins a lawsuit against the landlord for a
personal injury incurred on the leased
premises can go after all the landlord’s assets to pay the awarded
damages - including the landlord’s personal home.
The unlimited
liability exposure of individual ownership often causes landlords to consider a
limited liability entity. A
primary component of a corporation, whether a LLP or LLC, is that it allows
landlords to shield their personal assets (or other owned
assets in other corporations, limited
partnerships, or LLCs) from liability associated
with the property in question. However, in exchange for this protection and
other benefits, state law requires landlords to behave differently than
individual owners when dealing with the property.
Here are some key requirements that come bundled with limited
liability ownership that do not come into play with individual ownership:
-
Paperwork filing
requirements to establish the entity under state law
-
Filing fee and annual fee
requirements to keep the entity valid
-
Identification of key
players (officers and directors in a corporation, managing partner in a LLP,
and member(s) in a LLC) and an agent for service of process (someone who can
be served with legal papers by
someone suing the entity)
-
Separate records and
accounts from any key player’s individual records and accounts; and
-
Use
of an
attorney to initiate and prosecute legal action on the theory that the
individuals involved with the entity
(as officers, managing partners, members, or employees) control and work for
the entity – not as individuals
Landlords who fail to strictly comply with these requirements
(for example persistently acting in their individual name when handling property
matters) face the possible loss of their limited
liability protection.
Contact
your landlord attorney if you are contemplating a limited
liability entity or if your have questions or concerns about the implications
and requirements of your current ownership structure.
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We Missed you at the NAA.
Next stop – Mohegan Sun!.
We are pleased to report
another successful year at the National Apartment Association (NAA) Education
Conference and Exposition in Las Vegas. Your industry leaders and peers
descended upon Mandalay Bay on the Vegas strip to, once again, share their ideas
and perspectives about the future of the multi-family housing industry.
Speakers from around the country shared their insights and projections on what
lies ahead and how to manage your companies and communities in this challenging
economic environment and high-tech information age. And, more importantly, your
peers and communities across the country were recognized for their excellence
over the last year as NAA issued the annual Paragon Awards.
Notably, our congratulations go out to Andrew Lund, NALP, Winn Residential –
Mill Pond Village, Broad Brook, CT, who received the 2011 Apartment
Leasing Professional of the Year Award at the conference. Well done, Andy!
For
those of you who could not make it to Vegas for NAA, there’s good news on the
horizon as next year’s NAA Education Conference and Exposition will be in our
own backyard - in Boston! I suspect we won’t have any trouble finding
Connecticut’s multi-family housing professionals swarming to next year’s
conference. And, I suggest you do. It is a great opportunity to network with
your industry nationwide.
In the
meantime, it’s time to get ready for the 9th Annual CTAA Tradeshow & Nutmeg
Awards. I just recently saw that invitations to register have gone out and it
is time to start planning for November. CTAA has been working hard to prepare
for yet another record breaking year and we hope to see all of you at the
conference.
Just as
with NAA, CTAA’s Tradeshow & Nutmeg Awards is a great opportunity to learn the
latest about what’s going on in your industry, network with your peers from
around the state, and meet and learn about what your vendors can offer to
improve your communities, and your management of them. If you have not already
done so, find that invitation and get registered early (you can also access all
of the registration information on the
CTAA website).
As we
always recommend, being involved is a great way to advance your company’s
objectives and the CTAA’s Tradeshow & Nutmeg Awards is an ideal way to get
involved.
So,
mark your calendars for November 18, 2011. We’ll see you there!
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Property manager
transition requires planning.
A property manager transition can be a great opportunity to
experience a fresh start with the community in terms of reinforcing or
reestablishing (if necessary) both key company policies and procedures, as well
as renewing relationships with tenants and staff. However, the transition
process requires proper planning PRIOR to a property manager’s departure to
avoid loss of dedicated and focused time by senior management. Without a proper
plan, the transition can prove to be a time of chaos that drains company
resources, strains relationships with tenants and staff, and ultimately causes
property operating performance to decline.
Few of us are in the dark as to the importance of the
property manager. Many are tasked with running multi-million businesses - with assets
realized not only through the value of
the structure and the underlying real estate, but also from the cash flow
generated by the property. They are
responsible for protecting those highly valuable real estate assets and driving
operational results through the creation and maintenance of customer (tenant)
relationships, effective use of their staff, and the establishment of valuable
vendor relationships. In addition, property managers are in charge of the
community’s marketing efforts and leasing decisions, as well as the maintenance
and repair of the community and specific units.
These tasks require a detailed
understanding of the company’s policies and procedures, the skill to apply that
understanding throughout the community, and the wisdom to learn from experience
how to match this work to build a strong community at which people want to live
(for residential communities) or have their businesses (for commercial
properties).
Property manager transition can happen for any number of
reasons – company growth and new property acquisition, promotion, retirement,
relocation to another out-of-state location, or total departure from the
company. Clients often describe these moments as “unexpected,” while they are
actually quite common and should be prepared for to ensure a seamless and effective transition.
Below is a list to help you prepare a transition plan:
First,
ask yourself if you are building bench strength within the company. An
excellent opportunity often presents itself when an existing property manager is
not actually leaving the company, but is instead planning a long vacation,
taking family leave (or other leave of absence), or going on sabbatical. The
property manager candidate will have the opportunity to shadow the existing
property manager and observe how he/she handles matters such as marketing,
tenant complaints, staff management, budgets, and vendor performance. This
process not only creates learning opportunities for the candidate, but also
reinforces the methods of success with the existing property manager. Many of
our clients use a “roving” property manager position to help provide
opportunities to develop such bench strength.
Second,
evaluate whether you have a contingency plan in the event there is no bench
strength in place, and how existing property managers and/or senior management
can step-in as the company builds its capacity by hiring a new property
manager. Note that this should be looked upon as a worst-case situation, as the other
property managers and senior management need
to be focused on their own
responsibilities, and not diverted to
crisis mode.
Third,
develop an internal and external training program that introduces and builds the
new property manager’s expertise on company policies and procedures, legal
matters such as fair housing, landlord-tenant matters, and labor and employment
subjects such as discrimination and sexual harassment matters.
Fourth,
give the new property manager a peer who is responsible for mentoring the new
property manager for at least six (6) months to one (1) year after the promotion
or new hire.
Fifth,
be on the lookout for many of the common problems that arise with property
manager transition:
-
In the case of individuals promoted
from within, watch for instances where the new property
manager is having difficulty separating from his/her prior job requirements.
People naturally turn to and handle subjects that are familiar with,
understand, have been previously mastered - while tending to avoid new, unknown, and daunting
responsibilities;
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New property managers can also get buried in paperwork,
whether they be budgets, forms, manuals, or leases – and need to be lead,
encouraged, and directed to focus equally (if not more) on the people aspect
of their new position - ensuring that the necessary customer, staff, and
vendor relationships are being developed, fostered, and maintained; and
-
New property managers can often feel overwhelmed facing the daunting task of becoming a multi-million
dollar business manager, and may exude negative emotional output - if not
verbally expressed – a situation that
can have serious negative consequences for the property.
Contact
your landlord attorney for assistance in developing or fine-tuning your property
manager transition plan, particularly as it deals with addressing problem
tenants and other legal and compliance matters.
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